Terms & Conditions

By placing an order through this website, you agree to the terms and conditions set for the below. Please read through these terms carefully before placing your order and print a copy for future reference. Please also read our Privacy Policy regarding personal information provided by you, which is incorporated herein by reference.



Any statements on this site or any materials or supplements distributed or sold by candidacleanser.com has not been evaluated by the Food and Drug Administration (FDA). This product is not intended to diagnose, treat, cure or prevent any disease. If you are pregnant, nursing, taking medication, or have a history of heart conditions we suggest consulting with a physician before using any of our products. The results on all products are not typical and not everyone will experience these results.


Customer Service

Email: support@candidacleanser.com

Customer Support is available Monday to Friday, 9AM Eastern time, that’s 5PM to 11PM GMT/UTC.


Upon receiving your order, your package will be shipped within 1 to 2 business days. Once your package has been shipped, you will receive a tracking number via the e-mail address you’ve used to order. If you did not receive your tracking number, please check your spam folder first and then call us on our toll-free number as one of our representative will be more than happy to assist you. Your tracking ID should start with RR and end with TH. To track your order, please enter your tracking ID to the Thailand Post’s Track & Trace system. You may also use your home country’s postal tracking system, however some countries like Canada and Australia do not show international shipment status. This is not unusual.

Your package should arrive between 14 to 21 business days after your order depending on your geographical location and country’s customs procedures. All orders are shipped via International Registered Mail so a signature is required upon delivery. Please note that during the holiday season orders are often delayed due to bottlenecks that occur with customs on international orders. Orders ship from our company headquarters in Koh Samui, Thailand – the spa capital of the world.

USPS is currently experiencing shipping delays and disruptions to their service due to COVID. Please allow for an extra 1-2 business weeks for delivery. Candida Cleanser is not responsible for reimbursement of product due to these delays. Once the tracking number for your shipment has been sent, the product is in the care and responsibility of the courier company. Claims must be made with the courier company. If you have any questions in regards to your purchase, please contact our support team.



Shopping is risk-free with our 60-day return guarantee. We stand behind all of the products we carry in store. If for any reason you are not satisfied with your purchase, simply send the product back, and we will refund your money. Shipping charges will not be refunded, as they are paid to the carrier and not to Candida Cleanser.

You must send your product back to us in order for us to process your return, or we will not be able to refund your order. The refund will be processed once the package has been received at Candida Cleanser. Items not eligible for return include eCourses and eBooks, discontinued products, sale products, or items bought with coupon codes.

To initiate a return, please contact our Customer Success at support@candidacleanser.com and provide them with your order number and the product(s) you wish to return. Please note that in the case of large orders, our customer service team may request that the inventory be returned before the refund is fulfilled.



We reserve the right to increase or decrease the price for any product at any time. All price changes, including new and sale prices, will be honored for purchases made within 14 days of the price change or sale upon request. This only applies to the the exact product purchased. We will refund the difference to the original payment method – please allow up to 5-7 business days depending on your bank. In order to obtain the sale price, please open a support ticket with the Customer Support Team at our help desk or by emailing support@candidacleanser.com.



CandidaCleanser.com, and its subsidiaries, divisions and related web sites (hereinafter collectively referred to as “CandidaCleanser.com”) Acceptable Use Policy (“AUP”) describes the proper kinds of conduct and prohibited uses of CandidaCleanser.com’s services (the “Services”), as described and subscribed to pursuant to the applicable Terms and Conditions. The AUP is not exhaustive and CandidaCleanser.com reserves the right to modify the AUP at any time, effective upon posting of the modified AUP to CandidaCleanser.com. By registering for and using the Services, and thereby accepting the terms and conditions of the Agreement, you agree to abide by the AUP as modified from time to time. Any violation of the AUP may result in the suspension or termination of your account and such other action as CandidaCleanser.com deems appropriate.



    The Services enable you to develop and display a Web site through which you can interact with users of the Internet and retrieve and send vast amounts of information. It also allows for the deploying of email to promote the sale of your product or services. Generally, CandidaCleanser.com will not actively monitor, censor, or directly control any content that is or will be displayed on your Web site(s) or information that you collect or use through your Web site(s). CandidaCleanser.com, however, provides the Services with the goals of (a) ensuring security, reliability and privacy of the Services and the users of the Services, (b) maintaining an image and reputation of CandidaCleanser.com as a responsible provider of the Services, (c) preserving the value of Internet resources as a conduit for free expression, (d) encouraging the responsible use of Internet resources and discouraging degrading, libelous or illegal uses of such resources. Consequently, CandidaCleanser.com expects you, and all other users of the Services, to take responsibility in using the Internet with courtesy and responsibility, and be familiar with and to practice good Internet etiquette, in furtherance of the above stated goals. VIOLATION OF ANY OF THESE GUIDELINES IS STRICTLY PROHIBITED AND MAY RESULT IN THE IMMEDIATE TERMINATION OR SUSPENSION OF THE SERVICES YOU RECEIVE FROM CandidaCleanser.com. YOU WILL REMAIN SOLELY LIABLE AND RESPONSIBLE FOR YOUR USE OF THE SERVICES AND ANY AND ALL CONTENT THAT YOU DISPLAY, UPLOAD, DOWNLOAD OR TRANSMIT THROUGH THE USE OF THE SERVICES. “CONTENT” INCLUDES, WITHOUT LIMITATION, YOUR E-MAIL, WEB PAGES, PERSONAL HOME PAGES, AND DOMAIN NAMES.



    You may use the Services only for lawful purposes. Transmission, distribution, sale or storage of any material in violation of any applicable law, regulation, or the AUP is prohibited. The following non-exhaustive list details the kinds of illegal or harmful conduct that are prohibited. CandidaCleanser.com reserves the rights to restrict or prohibit any and all uses of the Services or content on your Web site(s) and to remove such materials from its servers that CandidaCleanser.com determines in its sole discretion is harmful to its servers, systems, network, reputation, good will, other CandidaCleanser.com customers or any third party.Infringement. Infringement of intellectual property rights or other proprietary rights including, without limitation, material protected by copyright, trademark, patent, trade secret, or other intellectual property right used without proper authorization. Infringement may result from, among other activities, the unauthorized copying and posting of pictures, logos, software, articles, musical works, and videos.Offensive Materials. Transmission, disseminating, sale, storage or hosting material that is unlawful, libellous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.Export Violations. Posting or sending of software or technical information in violation of U.S. export laws, including, without limitation, the Export Administration Act and the Export Administration Regulations maintained by the Department of Commerce.Harmful Content. Disseminating or hosting harmful content including, without limitation, viruses, Trojan horses, worms, time bombs, cancelbots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or expropriate any system, program, data or personal information.Fraudulent Conduct. Offering or disseminating fraudulent goods, services, schemes, or promotions (i.e., make money fast schemes, chain letters, pyramid schemes), or furnishing false data on any signup form, contract or online application or registration, or the fraudulent use of any information obtained through the use of the Services, including without limitation use of credit card numbers.



    Violations of CandidaCleanser.com’s or any third party’s server, system or network security through the use of the Services are prohibited, and may result in criminal and civil liability. CandidaCleanser.com may investigate incidents involving such violations. CandidaCleanser.com may involve and cooperate with law enforcement if a criminal violation is suspected. Examples of server, system or network security violations include, without limitation, the following:Hacking. Unauthorized access to or use of data, systems, servers or networks, including any attempt to probe, scan or test the vulnerability of a system, server or network or to breach security or authentication measures without express authorization of the owner of the system, server or network.Interception. Unauthorized monitoring of data or traffic on any network, server, or system without express authorization of the owner of the system, server, or network. Intentional Interference. Interference with service to any user, host or network including, without limitation, mail bombing, news bombing, other flooding techniques, deliberate attempts to overload a system, broadcast attacks and any activity resulting in the crash of a host. Intentional interference also means the use of any kind of program/script/command, or send messages of any kind, designed to interfere with a user’s terminal session, via any means, locally or by the Internet.Falsification of Origin. Forging of any TCP-IP packet header, e-mail header or any part of a message header. This prohibition does not include the use of aliases or anonymous remailers.Avoiding System Restrictions. Using manual or electronic means to avoid any use limitations placed on the Services such as timing out.Failure to Safeguard Accounts. Failing to prevent unauthorized access to accounts, including any account passwords.



© 2020 CandidaCleanser.com Updated: November 24 2020

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