Support

If you have questions about your order, our products, or anything related to our online store, our Customer Service team is happy to help you.

You can contact our customer service department directly by sending an email to us at:

[email protected]candidacleanserhelp.zendesk.com

Our business hours are from Monday to Friday, 9:00AM to 4:00PM EST.

Our team is dedicated to ensuring your satisfaction, and will respond within 2 business days or sooner, to all inquiries.

SHIPPING FAQ

There’s a 24 to 48 hour hold on orders in case something needs to be changed to your order such a the address, quantity, etc. After the hold time, all orders are then submitted to the Shipping Team, for shipping out the next day. An email with tracking details will then be sent to you.

Our product ship from Koh Samui, Thailand— the spa capital of the world. Delivery may take 14 to 21 business days, depending on your country and it’s customs regulations and inspections. Delays in delivery may occur if a package is randomly selected by the destination country’s customs department or agency for inspection.

If your order has not arrived beyond 21 business days, please contact us.
Take note that during the holiday season, orders are often delayed due to bottlenecks that occur with customs on international orders.

Why isn’t my country/state/province listed on the order form?
We are not able to sell and ship to certain countries, provinces and states due to their strict customs regulations. Please contact support for additional information.

Orders are subject to the import duties, fees, and taxes of the destination country. It is your responsibility to obtain any governmental permission or documentation required for import approval, as well as to verify and pay all import charges, including duties, fees, and taxes.

We have no control over the process or additional charges associated with the delivery and importation of an order into any country. We do not profit from these charges, and we work closely with brokers and carriers to try and avoid delays.
Please note that customs regulations can change monthly in each country; if not adhered to properly, your order is at risk for being returned or confiscated. Candida Cleanser is not liable for any losses, damages, additional fees caused or accrued by customs or otherwise, or delays by delivery services. Candida Cleanser is not liable for and will not refund any orders confiscated by customs; you are purchasing at your own risk.

REFUND FAQ

Shopping is risk-free with our 60-day return guarantee. We stand behind all of the products we carry in store. If for any reason you are not satisfied with your purchase, simply send the product back, and we will refund your money. Shipping charges will not be refunded, as they are paid to the carrier and not to Candida Cleanser.

You must send your product back to us in order for us to process your return, or we will not be able to refund your order. The refund will be processed once the package has been received at Candida Cleanser. Items not eligible for return include eCourses and eBooks, discontinued products, and sale or discounted products.

To initiate a return, please contact our Customer Success team at [email protected] and provide them with your order number and the product(s) you wish to return.

If your order is damaged, please contact us within one business day of receipt so that we can report it to the carrier for a damage claim. Please do not discard any packaging or product until all shipping issues have been resolved.

If you suspect your package is lost or stolen, please contact us so we can work to resolve the issue. Also, just to be sure, please double-check the surrounding area where it could have potentially been delivered and with your neighbors.

Product & Ingredient FAQs

Candida Albicans is a fungal yeast that is present naturally in the human gut; everyone has Candida albicans living within them to some extent. Our gut is also full of natural bacteria that feed on the yeast and so keep levels to a low number and stop it from becoming a problem. The yeast becomes problematic when it grows beyond normal levels and spreads throughout the gastrointestinal tract, into the bloodstream and from there throughout the body. The yeast then does something remarkable and changes into fungus.

This fungus now settles itself into the tissue and a fungal colony quickly spreads. The fungus is protected from the environment as it has now left the gut and does not have the challenge of the gut bacteria trying to consume it. The risk for the Candida fungus is the human immune system. The immune system would normally identify and fight off this fungal intruder without too much effort.

Sadly, more and more people suffer from low immune systems due to stress, bad diet or general ill health. This means the immune system is not as strong as it needs to be to fight the Candida fungus colony. The Candida fungus is protected from the immune system attack by its cellular membrane.

This membrane is comprised of a layer formation called chitin. Your own cells when the immune system is strong and healthy fight Candida by producing an enzyme called chitinase which breaks down the yeast cell wall exposing it and making it vulnerable to attack by the body’s immune system. In a system wide infection there is simply too much of the yeast for the body to fight and it is at that point we begin to see symptoms of the yeast infection.

  • Alcohol intake (wine, beer, liquor)
  • Antibiotic use
  • Birth control pills
  • Blood sugar imbalances
  • Consumption of foods that contain antibiotics and synthetic hormones (non-organic chicken, dairy products, and meat)
  • Excessive sugar intake
  • Immunosuppressive drugs (steroids, cortisone, etc.)
  • Mercury amalgam dental fillings
  • Multiple sexual partners or sex with an infected person
  • Nutritional deficiencies
  • Poor diet
  • Recreational drug use
  • Stress, especially chronic stress
  • Toxic exposures, especially to mold
  • Weakened immune system

Everyone has Candida yeast in there gut, it is natural and should be there. The problem arises when the Candida yeast in the gut manages to invade the bloodstream and develop into another form which is Candida fungus. Due to Candida being ever present in our bodies in the yeast form it makes it more difficult to test for as the test must be able to differentiate between fungus and yeast. This results in only blood testing as a reasonably reliable testing method. Our advice is that if it walks like a duck and quacks like a duck then it’s a duck! If you have several of the signs and symptoms of Candida infection then you most likely have a Candida infection.
Chitin synthesis inhibitor works on the fungal form not the yeast form, as the yeast does not have a chitin cell wall. As the treatment is safe and has no side effects we often say it is better to treat as if you have it, than to ignore because you cannot do a reliable test…

  • Acne, psoriasis, eczema, rashes, or hives Allergies
  • Anal, vaginal, or jock itch
  • Anemia
  • Anxiety
  • Asthma
  • Athlete‘s foot
  • Attention Deficit Disorder (ADD) or Attention Deficit and Hyperactivity Disorder (ADHD) Autism
  • Bloating and flatulence Body odor or bad breath Brain fog or memory lapses Chemical sensitivities
  • Constipation or diarrhea
  • Cravings for sweets, bread, or alcohol
  • Crohn‘s disease
  • Depression
  • Difficulty gaining or losing weight
  • Diminished libido
  • Fatigue that sleep doesn‘t help
  • Fibromyalgia
  • Food sensitivities
  • Headaches, especially frequent ones
  • Heartburn
  • Hormonal imbalances
  • Hypoglycemia
  • Immune dysfunction
  • Indecisiveness
  • Insomnia
  • Irritable bowel syndrome
  • Joint or muscle aches
  • Lack of concentration
  • Low energy
  • Mood swings or irritability
  • Nasal congestion
  • Premenstrual syndrome
  • Recurrent bladder, sinus, vaginal yeast, or respiratory infections Thyroid conditions
  • Unexplained weight changes
  • Fungal Nails

Individuals with Candida Related Complex (CRC) have an overgrowth of yeast in their bodies. Once Candida yeast populations in the intestines and/or systemic yeast levels have grown to the point that they cause symptoms, it is crucial to a full recovery that the yeast population is reduced to normal or even, for susceptible individuals, to below normal levels through the use of an anti-Candida diet and supplementary anti-fungal agents. However, there is a challenging ‘catch’ involved with this essential strategy.

Living yeast cause symptoms by releasing toxic metabolic by-products into your body. Unfortunately, as you kill them they will temporarily release even larger amounts of these toxins. Generally speaking, most folks experience die-off as an exaggeration of their existing Candida-related symptoms or as a worsening of chronic health conditions. Feeling some of your symptoms worsen a bit might be alarming, but is encouraging in the sense that it confirms both the presence of Candida and its susceptibility to the anti-fungal you are using.

Die-off is experienced differently by each person. Most folks experience die-off at some point in their recovery. There really is, however, no sure way to predict what point or to what degree one is likely to feel it. Others start treatment (in some cases even just diet change) and feel worse right off the bat in response to the temporary toxicity.

They may experience flu-like symptoms (stuffiness, headache, general aches and pains), skin rashes, vaginal irritation/discharge, numbness, mental confusion, fatigue, brain fog, constipation, and/or diarrhea. The die-off reaction normally lasts from one day to one week and can come and go throughout the program (it is especially likely to occur during the first weeks

of a new phase of the program). However, as our body becomes stronger, your susceptibility to Candida toxins is reduced and thus so is your die-off symptoms.
The severity of an individual’s symptoms depends upon the weakness of the organs most affected by Candida, the strength of you immune system, the degree of Candida infestation, and the environmental and emotional stress you are experiencing. We all also have our own different approaches to sel-treatment. Some of us are more self-aware and gentle with ourselves, while others are still learning about what their bodies need and how to treat ourselves with patient, loving kindess. If we impatiently “push” our progress, we are likely to experience more severe die-off reactions.

This cleanse is not advised for pregnant or nursing mothers. The active ingredient in Candida Cleanser is Lufenuron. Even though this compound is completely benign and does not harm the human body what so ever, what can be harmful to an unborn fetus or a nursing child is the toxins released during the die-off period.

The cleanse targets the elimination of candida fungus in the body. When candida begins to die it releases harmful toxins into the body as part of the “die-off” stage. These toxins can affect the growing baby. This is why we do not advise the Candida Cleanser for pregnant women or nursing mothers.

We also do not advise for children.

For the same die-off reasons we do not recommend this cleanse for people currently undergoing radiation or chemotherapy, as these treatments weaken the immune system and the cleanse can be too straining on the body.

For a first time SIBO treatment with natural herbs you must do a minimum of 4 weeks of both Berbacin Complex and Neem Bacterial Cleanse, any less than that time will not be effective for a full sibo infection.

Full SIBO Treatment Pack – 4 bottles Berbacin, 2 bottles Neem, 1 bottle EM Pro
4 weeks treatment.
Take 2 capsules Berbacin Complex and 1 capsule Neem four times a day with food.

EM Pro Probiotic should be taken on alternate weeks.

This SIBO treatment pack is a very powerful combination of herbs that many studies have shown to be more effective than prescription antibiotics. Because of their potency they can react with certain medications.
Please consult a medical professional before doing this cleanse if you take any of the following prescription medicines: SSRI’s, diabetes medication, cyclosporine, liver medications, high blood pressure medications, blood clotting medications, sedatives.

This cleanse is not advised for pregnant or nursing mothers. We also do not advise for children.

Neem is known to enhance the effectiveness of both Berberine and Allicin in removing bacteria. It is also effective as anti inflammatory, anti viral and anti ulcer. All of these attributes make Neem the ideal partnership to our Berbacin Complex.
Each bottle of Neem Bacterial Cleanse contains 2 weeks of treatment. 1 capsule four times a day.

Our Berbacin Complex contains two herbal ingredients, Berberine and Allicin blended together into one easy to take capsule formula. There are two different types of bacterial overgrowth – hydrogen dominant and methane dominant SIBO. This is why we have blended the two scientifically proved natural antibiotics, Berbacin Complex addresses both types of bacteria at once.

Berberine is a natural compound found in certain herbs around the world. This extract is a specific treatment for the hydrogen dominant bacteria. Our Berbacin Complex provides 4000 mg of berberine a day which is the medically recommended amount for sibo treatment

Allicin is a compound found within garlic in very small amounts. We extract the equivalent of 60 garlic cloves of allicin for every Berbacin Complex capsule and this addresses any methane dominant bacteria.
Combining these two scientifically proven extract creates a formula that has been proven to be MORE effective than prescription antibiotics in treating SIBO infection.

We advise a treatment time of 4 weeks for initial treatment of sibo infection then it is recommended to follow up with maintenance course of 2 weeks every 6 months for the first 2 years.
Each bottle of Berbacin Complex contains 1 week of treatment. 2 capsules 4 times a day.

Often the development of SIBO is partnered with fungal Candida overgrowth, IBS, and leaky gut. All these conditions contribute and exasperate one another and their symptoms over lap so it can be difficult to distinguish.

Since your gut is the epicentre of your well-being, if there is an issue in your digestive tract, the symptoms can appear anywhere in the body, from skin issues, mood disorders, and even autoimmune conditions. Dr. Allison Seibecker, leading specialist in SIBO, describes the typical symptoms of SIBO as:

IBS Symptoms Abdominal bloating (gas)

–belching, flatulence Abdominal pain, cramps Constipation, Diarrhea, both

Other symptoms
Heartburn (Reflux or GERD) Nausea

Leaky Gut Symptoms Food Sensitivities Headaches
Joint Pain

Fatigue
Skin symptoms (such as eczema or rashes) Respiratory symptoms (such as asthma) Mood symptoms (such as depression) Brain symptoms (such as Autism)

Malabsorption Symptoms Steatorrhea (fatty stools) Anemia (Iron or B12) Weight Loss

Associated Conditions Acne Roseacea Anemia
Atrophic Gastritis Autism
Celiac Disease

Chronic Fatigue Syndrome
CLL (Chronic Lymphocytic Leukemia) Cystic Fibrosis
Diabetes
Diverticulitis
Dyspepsia
Erosive Esophagitis
Fibromyalgia
Gallstones
Gastroparesis
GERD (Gastroesophageal Reflux Disease) Hepatic Steatosis
H pylori Infection
Hyprochlorhydria (low stomach acid) Hypothyroid/ Hashimoto’s Thyroiditis
IBD (Inflammatory Bowel Disease)

-Crohn’s

-Ulcerative Colitis
IBS (Irritable Bowel Syndrome) Interstitial Cystitis
Lactose Intolerance
Leaky Gut
Liver cirrhosis
Lyme
Obesity
Pancreatitis
Parasites
Parkinson’s
Prostatitis (chronic)
Restless Leg Syndrome Rheumatoid Arthritis Scleroderma

The causes of SIBO are quite complex and there are many risk factors that may accumulate over the years to trigger this condition. Two main factors that play a role in SIBO are
your MMC, also known as the migrating motor complex, and your stomach acid levels.

1. The Malfunction Of Your Migrating Motor Complex (MMR)
The migrating motor complex is a form of peristalsis in small intestines. It’s purpose is to clear the small intestines of bacteria and left over food. It functions when you are fasting and sleeping. After you eat it’s the “housekeeping wave” that clears the upper digestive tract of cellular debris.

A number of things cause your MMC to malfunction including diabetes, hypothyroid, pharmaceutical drugs such as opiode pain killers, and even food poisoning from a bacteria. Car accidents, surgery, abnormal anatomy, adhesions to small intestines can also prevent the normal flow movement of bacteria through the small intestines.

According to Dr. Allison Seibecker’s research and on-going practice, the most common cause for the slowing of your MMC are opiates. A slow MMS allows for a build up of bacteria to grow in the small intestines.

The second cause for a sluggish MMC is pathogenic bacteria that secrete CDT toxin. A portion of this toxin looks like a protein on the nerve cells of the MMC. Through molecular mimicry an autoimmune reaction occurs as your immune system is triggered to fight against the nerve cells of your migrating motor complex.

Food poisoning and bacterial gastroenteritis, also known as the stomach flu, can create fertile grounds for SIBO, or “post infectious IBS.” If you can recall a time you had a bad stomach bug and your digestion has never been the same, you may be experiencing SIBO.

2. Inadequate Gastric Acid Secretion
Maintaining an acidic environment in your stomach is your #1 prevention system against bacterial infections and conditions like SIBO. Low stomach acid causes bacteria and fungus to grow in the upper portion of the digestive system and in turn Candida, Clostridia, H.pylori, and other parasites in the stomach secrete toxins that can further stunt stomach acid secretion as a survival mechanism.

Today, an estimate 90% of Americans produce too LITTLE stomach acid! The condition is called Hyprochlorhydria.

Stomach acid with a pH ranging from 0.8 – 3.0 plays a key role in sterilizing the food you killing pathogenic opportunistic pathogens like Helicobacter pylori, Campylobacterpylori, Enterobacteria, Candida yeast, Salmonella, E.coli., and Streptococci. An overgrowth of these species can cause the above mentioned SIBO symptoms while also contributing to the development of stomach cancer, ulcers, and gastritis.

Adequate gastric acid secretion helps to keep their numbers in check preventing

their proliferation in the the stomach and gut lining.

A proper acidic environment in the stomach also activates the release of bile and enzymes that continue to kill and prevent bacteria from inhabiting the small intestines. If you have had your gall bladder removed you may be at risk for developing SIBO.

If you have a history using proton pump inhibitors, stomach acid blocking medications that prevent the production of hydrochloric acid (stomach acid), you are also at risk of developing SIBO.

To learn if you have low stomach acid and how to heal this issue continue on to this previous article: 10 Ways To Heal Low Stomach Acid

Contributing Causes:

– Poor MMS function
– Low stomach acid and the use of proton pump inhibitors
– Alcohol consumption
– Multiple courses of antibiotics
– Oral contraceptive pills
– Poor diet consisting of processed foods, sugar and overconsumption of starchy carbohydrates

– Parasite infections

SIBO is largely under-diagnosed because most doctors aren’t aware of it. Many people don’t seek medical care for their SIBO symptoms, and testing for SIBO has proven to be difficult. Even the go-to breath test which measure levels of hydrogen and methane gas often gives false negatives.

“Unfortunately there is no perfect test. The small intestine (SI) is a hard place to get to. If we want to see or sample the SI, endoscopy only reaches into the top portion, and colonoscopy only reaches into the end portion. The middle portion, which is substantial (about 17 feet) is not accessible, other than by surgery. And stool testing predominantly reflects the large intestine (LI). Luckily, there is a non-invasive test which is commonly used in SIBO research; the Hydrogen & Methane Breath Test. Additionally there is a blood test validated to diagnose SIBO from food poisoning, otherwise known as Post-Infectious IBS.” – Dr. Allison Seibecker

SIBO Breath Test
This is a 3 hour procedure that tests for overgrowth of bacteria in the small intestine measuring levels of hydrogen and methane.

Checking for IBS, Irritable Bowel Syndrome
You can do a blood test that checks for antibodies for CDT-B and the protein on the nerve cells with Quest and Commonwealth Lab.

A Test For Leaky Gut
Cyrex Labs test, Cyrex Array 2, screens for a molecule called LPS, lipopolysaccharide. LPS is an endotoxin, a toxin that comes from within a pathogenic bacteria such as H pylori E. coli, and Salmonella, which induces an extreme inflammatory response in humans. Normally LPS is blocked from entering the blood in a health digestive system. If you have leaky gut, this toxin makes it into your bloodstream. High levels of LPS indicate a leaky gut, bacterial overgrowth, and severe systemic inflammation in the body.

If you suspect that you have SIBO do not take prebiotics.

Make sure the probiotics you are taking do not include prebiotics. This will aggravated SIBO by providing food for the bacteria living in the small intestines while encourage their continual growth.

Start by taking on a Low FODMAP Diet for 2 weeks, this will help you to gain control over the symptoms, and then move into the GAPS Protocol to start healing leaky gut.

Eat smaller meals, filling up the stomach and having large amounts of food sit int eh digestive system can aggravate the condition. Longer periods between meals, fasting, and intermittent fasting to allow for the migrating motor complex to move food, derbis, and bacteria through the small intestines.

Incorporating digestive supplements such as Betaine HCL and digestive enzymes can also be beneficial to help restore adequate gastric secretions to begin to properly assimilate nutrients.

SHOULD YOU USE ANTIBIOTICS?
Antibiotics are often used to treat SIBO, Rifaximin is the most common. However, studies show that despite treatment with antibiotics, recurrence develops in almost half of all patients within one year.

Botanical antimicrobials, such as Neem and Berbaine, show better outcomes than pharmaceutical antibiotics. Researchers have even found that herbal remedies such as these are as effective as 3 courses of antibiotic therapy in patients who don’t respond well to Rifaximin.

What studies and anecdotal evidence are showing is that treatment of the overgrowth alone is not enough for most people to make a long term recovery. Addressing the underlying cause, or predisposing factor, is necessary for a full sustained recovery.

PROKINETICS
If you learn that you have a slow moving MMC, Dr. Allison Seibecker recommends Prokinetics. This as a motility agent is used to stimulate MMC in the small intestines, it doesn’t stimulate bowel movements.

Could It Be SIBO?
What Causes SIBO, Why Is It So Hard To Treat, And
What Are The Effective Treatments?

Looking for additional support?

We know firsthand what it’s like to battle Candida, which means you don’t have to suffer through it alone! Join us in our Facebook Support Group – now more than 17,000 members strong – where you can get access to our team of certified health coaches, meet many others who have been through our CCWS Candida Cleanser and gut healing protocols, and receive outstanding support during your own healing journey. Make sure to search with #CCWSWIN in the group for real member success stories!

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